Growing Your Client Base – 3 Tips for Cannabis Dispensaries

Brandon Quan | Founder

Published: January 14, 2021

Ever since medical marijuana was declared legal for consumption, the cannabis industry in the US has attracted a large audience. From here, it will only continue to thrive, and the demand for marijuana will just keep increasing—making it a great opportunity for those who have started propagating their business.

Now more than ever, dispensary businesses such as yours need to consider utilizing medical marijuana advertising solutions to avoid passing up the opportunity and learn to expand their reach. That way, you can convince more customers to support you and try out your products.

Any business can have a challenging time trying to maintain their old customers. That’s why you need to rely on forming new connections with potential prospects and attracting more consumers to your business. Following some of the most basic marketing tips can help build your client base for your budding business.

Develop Your Brand Image

Your brand image isn’t solely your business name and logo. It’s also what you portray to the public that represents your values, goals, and appearance. If you want to manage a successful dispensary business, you want your customers to associate your brand with your company.

It can involve the beliefs you hold, the quality of your products and service, and the originality you continue to offer consumers that set you apart from your competitors. You need to determine how your business can best connect with your customers by sharing similar values.

When you’ve established this identity, you can showcase it on your store, website, social media platforms, and other online channels. In doing so, consumers can really get to know your brand—which, in turn, will strengthen your position in the market.

Establish Your Products

When you settle on what products to sell, you have to guarantee that they highlight accessibility and convenience for customers. It will help not only to focus on the ingredients but also their label and packaging!

Your products should be easy to identify, letting your customers know that it’s your product with just one glance. How the items look should also convince potential prospects to give it a try hoping they’ll like it!

Besides focusing on your products’ branding, you also need to manage your inventory in an organized fashion. It will help to know your most loved products and ensure you don’t run out of stock so that you can continue meeting your customers’ needs.

Take Advantage of Opportunities

Special occasions are events you shouldn’t take lightly because they can haul in customers, both old and new, to see what’s in store for them. You can consider using promotional campaigns for holidays and special events and focus on marijuana marketing to attract more buyers. 

When it comes to your holiday campaigns, you could exert more effort by going with the theme and developing creative ads, materials, and designs to set the mood and inspire people to get into the occasion. Remember to be sure that your products’ availability is intact and you can cater to your customers’ demands.

Offering discounts is another opportunity you can take—whether it’s due to a special holiday or a self-created brand-name event!


Dispensary marketing is relatively similar to promoting businesses that belong to other industries—and it will take a few trial and error until you accomplish your objectives. By following the tips above, you can slowly grow your client base and make your mark on your industry. If you’re feeling lost, then it’s best to work with a marketing agency that specializes in Cannabis marketing.

Are you looking for a cannabis digital marketing agency to help promote your dispensary business? Cannabud Marketing is an agency that offers online marketing solutions, including SEO, web design, and social media management. Get in touch with us today to schedule a free session!

Article By

Brandon Quan

About The Author: A digital marketer with over 7 years of experience, Brandon Quan is wildly known as the top marketing expert within the Cannabis Industry.

More Cannabis Marketing Resources:

“My First Cannabis Event Got Raided By The MED” – Jasmin J., Marketing Assoc. at Simply Pure

“My First Cannabis Event Got Raided By The MED” – Jasmin J., Marketing Assoc. at Simply Pure

Just wrapped up an insightful session with Jasmin Johnson, Marketing Associate at Simply Pure, Denver. We delved into the unique challenges of cannabis marketing on social media, from navigating account takedowns to using creative strategies to promote products. Jasmin shared the importance of in-person marketing, compliance with regulations, and their community-driven approach.

We hope you enjoy this episode.

read more
Skip to content